How RS Hughes is Scaling PO Collaboration in Infor CSD Without Scaling Headcount

Join RS Hughes to hear how they took the first steps toward scalable supplier collaboration in Infor CSD—reducing manual effort, improving visibility, and laying the groundwork to support aggressive growth without adding buyer headcount.

RS Hughes manages over 100,000 parts across a growing global footprint. As lead times shift and parts get discontinued, missed PO updates quickly become customer-facing problems—especially as the business scales.

Like many teams, PO communication lived in inboxes, with buyers re-entering updates across systems and learning about issues too late. With plans to double the business, this model wouldn’t scale.

In this webinar, RS Hughes shares their first steps after going live on Infor CSD with SourceDay—how they reduced supplier resistance, increased participation, and built a scalable process for managing PO changes without a big-bang transformation.

Ideal for teams early in their journey who want practical guidance, faster time to value, and a foundation for stronger supplier accountability.

You’ll hear practical examples of how RS Hughes is starting to improve:

• Supplier response and collaboration on PO changes
• Visibility into discontinued parts, shifting lead times, and PO churn
• Managing complex, multi-line POs without inbox chaos
• Reducing the daily burden of shipping and tracking updates on buyers
• Identifying PO risks earlier—so teams know before customers do
• Laying the groundwork for supplier accountability and performance measurement
• Driving adoption without forcing suppliers into a one-size-fits-all workflow

Why Watch

If your buyers are spending their day chasing confirmations, reacting to missed changes, or learning about issues only after customers escalate, this webinar offers a realistic first-step path forward.

You’ll leave with a clearer understanding of what matters most early on—how to reduce resistance for suppliers and internal teams, accelerate time to value, and build a scalable foundation that supports growth without adding operational drag.